Out of gas or need a repair? Call 1-800-768-6612 for service.
If you think you have a leak, call ThompsonGas immediately at 800-768-6612 and follow the precautions below.
1. No Flames Or Sparks!
Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion.
2. Leave The Area Immediately!
Get everyone out of the building or area where you suspect gas is leaking.
3. Shut Off The Gas
Turn off the main gas supply valve on your propane tank, if it is safe to do so. To close the valve, turn it to the right (clockwise).
4. Report The Leak
From a neighbor’s home or other nearby building away from the gas leak, call ThompsonGas at 800-768-6612 right away. If you can’t reach your propane retailer, call 911 or your local fire department.
5. Do Not Return To The Building Or Area
Only return when ThompsonGas determines that it is safe to do so.
6. Get Your System Checked
Before you attempt to use any of your propane appliances, ThompsonGas must check your entire system to ensure that it is leak-free.